Handling common buyer questions.
Q: What is included in the sale?
A: “The sale includes [list items such as fixtures, fittings, appliances, or built-in furniture]. If you’d like to confirm anything specific, feel free to ask!”
Q: How old is the house, and have there been any recent renovations or upgrades?
A: “Yes, we’ve made updates to [e.g. the kitchen, bathrooms, flooring] in [year]. All work has been done with proper approvals and certifications.”
Q: Are there any future developments planned in the area?
A: “To our knowledge, [mention any known developments like new schools, transport links, or shopping centers]. You can also check with the local council for more details.”
Q: What are the council rates and utility costs?
A: “The current council rates are approximately [amount per year], and utility costs vary depending on usage. We’re happy to provide more details upon request.”
Q: What’s the property’s aspect and natural light like?
A: “The property is [north-facing/south-facing], which means it gets [morning/afternoon] sun in key areas like [living room, backyard].”
Q: Are there any zoning restrictions or easements on the property?
A: “To our knowledge, there are no zoning restrictions or easements that would impact typical residential use. We recommend confirming this with your solicitor.”
Q: Is the property suitable for renovations or extensions?
A: “Yes, there’s potential for [renovations/extensions], but we recommend checking with a professional builder or council for specific approvals.”
Q: Are there any noise issues from traffic or neighbours?
A: “The neighborhood is generally [quiet/family-friendly], but we encourage you to visit at different times of day to get a sense of the area.”
Q: Has the property been inspected for pests or structural issues?
A: “We’ve maintained the property well and haven’t encountered any issues. However, you’re welcome to arrange a professional inspection for peace of mind.”
Pet and Child Specific Note
If you have kids and or pets at home, make sure they are not present during inspections. Both kids and pets can distract buyers.
Remove pet-related items like bowls, litter boxes, or beds before showings.
PHASE FOUR
Need to add-on?
It’s never too late to add anything to your marketing campaign. If you can’t find what you’re looking for, simply send our team an email and we will see how we can support you.
